Question 1

What does Kilowatt actually do?

Accepted Answer

Kilowatt designs and builds custom Shopify websites for direct-to-consumer brands. Every engagement begins with a free written 3-point audit covering site, offer, and motion.

Question 2

Who is Kilowatt for?

Accepted Answer

Direct-to-consumer founders who already have audience and revenue but are watching attention leak at checkout. Typical client: $50k to $5M annual revenue, social-led.

Question 3

How much does a Kilowatt build cost?

Accepted Answer

Three engagements. Spark $4,500 for a focused conversion sprint. Current $9,500 for a full custom rebuild. Grid $18,000+ for a quarterly engagement.

Question 4

How fast do you build?

Accepted Answer

Fourteen days for a full custom rebuild. Fixed timeline. Audits return in one business day.

Question 5

What is the written guarantee?

Accepted Answer

Four clauses in writing: delivery (10% credit per business day late), audit (5x leak or you do not engage), scope (locked day three), quality (we tune at no cost or refund). Signed before we ship.

Question 6

Is the audit really free?

Accepted Answer

Yes. A written 3-point audit, no call required, no pitch deck. Delivered in one business day. Yours to keep with or without engagement.